Susan Philip

Principal supervisor

Professor Robyn Woodward-Kron (Department of Medical Education)

Associate supervisor

Professor Elizabeth Manias (Melbourne School of Health Sciences, University of Melbourne; Deakin University)

Project title

Intercultural clinical communication patterns of overseas qualified nurses in Australian healthcare.

Overview of project

The surge in migration of health professionals to Australia has led to increasing language and cultural diversity in the workplace. Overseas qualified nurses from non- English speaking backgrounds are a significant part of Australia’s health workforce. Past research have identified that gaps in cultural and communication competence can impede effective transition of the migrant nurses into Australian healthcare. This research aims to explore the intercultural clinical communication experiences and the communication patterns of overseas qualified nurses with their patients, other nurses and health professionals. The findings from this research can help identify specific focus areas of intercultural communication training for overseas qualified nurses and their clinical team members.

Philip, S., Manias, E., & Woodward-Kron, R. (2015). Nursing educator perspectives of overseas qualified nurses' intercultural clinical communication: barriers, enablers and engagement strategies. J Clin Nurs. doi:10.1111/jocn.12879

Philip, S., Woodward-Kron, R., Manias, E., & Noronha, M. (2018). Overseas Qualified Nurses’ (OQNs) perspectives and experiences of intraprofessional and nurse-patient communication through a Community of Practice lens. Collegian. doi:10.1016/j.colegn.2018.04.002